A Michigan Technology Company Built on Service
Microcenter Inc. was founded in Michigan with a straightforward purpose: to help organizations and individuals make better use of technology.
Under the leadership of Archie Biggs, the company grew from a local computer services provider into a trusted technology resource for businesses, government agencies, healthcare organizations, financial institutions, professional offices, and individual customers. From the beginning, the focus was not simply on selling computers. It was on understanding what each customer needed, solving problems, and providing dependable support after the sale.
Over the years, Microcenter Inc. has worked with organizations of nearly every size. Some customers required assistance with a single computer, while others needed support for larger networks, multiple locations, or specialized technology environments. That experience gave the company a broad understanding of how technology affects day-to-day operations, productivity, security, communication, and long-term business growth.
Experience Across Many Industries
Microcenter Inc. has provided technology products and services to businesses, individuals, government agencies, healthcare organizations, financial institutions, manufacturers, utilities, automobile dealerships, real estate companies, and professional service firms.
Organizations served over the years have included:
- The Drug Enforcement Administration
- The United States Department of Defense
- The State of Michigan
- Ford Motor Company
- General Motors
- Karmanos Cancer Institute
- Beaumont Hospital
- Providence Hospital
- Huntington Bank
- Bank of America
- Michigan’s Third District Court
- Detroit Edison
- Consumers Energy
- Seven Up
- Frito-Lay
- Kurtis Kitchen & Bath
- RE/MAX real estate offices
- Coldwell Banker real estate offices
- Century 21 real estate offices
- Art Moran Buick GMC
- Brighton Cadillac
These are only a few examples of the many organizations Microcenter Inc. has assisted throughout its history.
The company’s experience working with both large institutions and smaller organizations has reinforced an important principle: every customer deserves responsive service, practical recommendations, and technology that supports the way the organization actually operates.
Current Technology Services
Microcenter Inc. continues to provide computer sales, service, and support for businesses and individual customers throughout Michigan.
Current services include:
Computer System Sales
Microcenter Inc. helps customers select and purchase computer systems, workstations, equipment, and technology solutions based on their operational needs and budget.
Computer Repair and Service
The company diagnoses and repairs computer hardware, software, operating system, performance, and connectivity problems.
Network Sales and Support
Microcenter Inc. assists businesses with the installation, maintenance, troubleshooting, and support of computer networks and connected systems.
On-Site Technology Support
When a problem requires hands-on assistance, Microcenter technicians can provide support at the customer’s business or office.
Remote Technical Support
Many computer, software, network, and configuration problems can be resolved remotely, allowing customers to receive assistance without waiting for an on-site visit.
Ongoing Business Technology Support
Microcenter works with businesses that need a dependable technology resource to help maintain systems, address problems, plan upgrades, and support employees.
Microcenter Inc. and NASC
Microcenter Inc. founded and supports the National Association of Solution Providers and Channel Partners, known as NASC.
NASC was created from Microcenter’s years of experience working within the technology industry. The company recognized that independent technology professionals, consultants, solution providers, service companies, and channel partners often faced many of the same challenges. They needed better ways to share knowledge, develop business relationships, exchange referrals, promote their services, and keep pace with changes in technology.
NASC was established to help bring those professionals together.
Through NASC, Microcenter Inc. is working to build a stronger professional community where technology providers can learn from one another, identify new opportunities, develop partnerships, and better serve their customers.
Although Microcenter Inc. provides the history, experience, and support behind NASC, the association’s broader purpose is to benefit its members and strengthen the technology services community as a whole.
Smart IT Professional Magazine
Microcenter Inc. also created Smart IT Professional Magazine as another way to support technology professionals and participating businesses.
The magazine was developed to provide useful information about technology, business operations, industry developments, products, services, and emerging opportunities. It also gives businesses and technology providers an additional platform through which they can promote their organizations.
Smart IT Professional offers both digital and print advertising opportunities, allowing participating companies to increase their visibility among technology professionals, business decision-makers, and prospective customers.
Together, NASC and Smart IT Professional reflect Microcenter Inc.’s continuing commitment to helping technology professionals strengthen their businesses, expand their reach, and connect with new opportunities.
Michigan Leadership and Local Roots
Microcenter Inc. is an independently operated Michigan company with a long history of serving organizations throughout the state.
Founder Archie Biggs built the company around personal service, practical technology knowledge, long-term customer relationships, and a willingness to work with organizations of all sizes.
Those Michigan roots continue to influence how the company operates today. Customers are not treated as account numbers or support tickets. Microcenter’s approach is based on understanding the customer’s situation, explaining available options, and recommending solutions that make practical and financial sense.
That same philosophy helped guide the creation of NASC and Smart IT Professional Magazine.
Work With Microcenter Inc.
Businesses can work with Microcenter Inc. for computer systems, computer repair, network support, on-site service, remote technical assistance, and ongoing technology support.
Microcenter also welcomes opportunities to work with technology professionals, consultants, vendors, solution providers, advertisers, and organizations interested in becoming involved with NASC or Smart IT Professional Magazine.
To discuss your technology needs, request service, explore a business relationship, or learn more about advertising and membership opportunities, contact Microcenter Inc.
Phone: 248-473-4433
Email: Support@nasconline.org
Location: Novi, Michigan
Technology Experience You Can Rely On
For decades, Microcenter Inc. has helped businesses, government agencies, healthcare organizations, professionals, and individuals solve technology problems and make informed technology decisions.
Today, the company continues that work while also supporting the broader technology community through NASC and Smart IT Professional Magazine.